Consumer's Relocation Protection Act of 2003

This bill, introduced in the 108th Congress, aims to protect consumers from predatory practices by moving companies and brokers during the relocation of household goods. It would grant state attorneys general the power to sue moving companies in federal court and establishes strict penalties for "holding household goods hostage," which occurs when a mover refuses to deliver items unless the customer pays more than the original binding estimate.

For the average citizen, the bill would provide greater transparency and security during a move by requiring companies to conduct physical surveys of items, provide written estimates, and maintain detailed inventories. It also directs the Department of Transportation to create a public database for consumer complaints, making it easier for individuals to research a moving company’s track record before hiring them.