Consumer Cancellation Fairness Act

The Consumer Cancellation Fairness Act (H.R. 5184) would require companies that offer subscription services to allow customers to cancel their memberships using the same method they used to sign up. For example, if a consumer joined a service online, the company would be legally required to provide a clear and simple way to cancel that service online. This legislation aims to eliminate "cancellation hurdles," such as requiring customers to make phone calls or mail physical letters to end a subscription that was originally started with a few digital clicks.