Taxpayer Experience Improvement Act

Last action on Mar 25, 2026Ordered to be Reported in the Nature of a Substitute by t...

Summary

The Taxpayer Experience Improvement Act aims to modernize how the Internal Revenue Service (IRS) interacts with the public by mandating several technological enhancements. If enacted, the bill would require the IRS to create a real-time online dashboard showing current call volumes, the number of callers waiting, and estimated wait times for various service lines. This would allow taxpayers to see exactly how busy the agency is before they attempt to call for assistance.

Additionally, the proposal would expand the capabilities of individual online accounts and digital tools. Taxpayers would be able to receive personalized electronic updates regarding the status of their tax returns and refunds, including specific reasons for any processing delays. The bill also seeks to improve phone support by requiring the IRS to offer a callback option for any taxpayer facing a wait time longer than five minutes, ensuring they do not have to remain on hold indefinitely.

Beyond communication improvements, the bill proposes to allow taxpayers to securely view more documents online, respond to IRS correspondence electronically, and authorize third-party representatives through their digital accounts. It also includes measures to protect taxpayer privacy by requiring investigations into any unauthorized access of data by agency personnel. These changes are intended to make the tax-filing and resolution process more transparent and accessible for everyday citizens.

Lifecycle of the Bill

Committee Consideration and Mark-up Session Held

Mar 25, 2026

Ordered to be Reported in the Nature of a Substitute by the Yeas and Nays: 43 - 0.

Mar 25, 2026

HearingHouseMarkup

Mar 25, 2026 · 10:00

H.R. 2347, H.R. 5366, H.R. 5334, H.R. 7971, H.R. 7959

Committee

House Committee on Ways and Means

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Summary

On March 25, 2026, the House Committee on Ways and Means held a markup session to consider five bipartisan tax-related bills. The committee examined H.R. 2347 (Survivor Justice Tax Prevention Act), H.R. 5366 (Federal Disaster Tax Relief Act of 2025), H.R. 5334 (Supporting Early-childhood Educators' Deductions Act), H.R. 7959 (IRS Whistleblower Program Improvement Act), and H.R. 7971 (Taxpayer Experience Improvement Act). This was a markup session where the committee voted on amendments and whether to advance the bills, rather than a hearing with outside witnesses. The bills addressed multiple policy areas. H.R. 2347 would exclude compensatory damages for sexual assault from taxable income, eliminating the requirement for victims to prove visible physical injury. H.R. 5366 would provide tax relief for natural disaster victims by allowing deductions for disaster-related losses and excluding wildfire relief payments from income. H.R. 5334 would expand the educator expense deduction to include early childhood educators, allowing them to deduct up to $350 annually for classroom supplies and materials. H.R. 7959 would strengthen protections for IRS whistleblowers by allowing anonymous proceedings before Tax Court, requiring interest payments on delayed awards, and establishing de novo review standards. H.R. 7971 would modernize IRS customer service through online dashboards showing wait times, expanded online account access, and callback options. All five bills advanced with strong bipartisan support. H.R. 2347 and H.R. 7959 passed by 41-0 votes, while H.R. 5366, H.R. 5334, and H.R. 7971 each passed 43-0. The bills now proceed to the full House of Representatives for consideration, though passage in the House does not guarantee Senate approval or enactment into law.

Taxpayer Experience Improvement Act

Summary

Lifecycle of the Bill

H.R. 2347, H.R. 5366, H.R. 5334, H.R. 7971, H.R. 7959

Committee

Summary

Video

H.R. 2347, H.R. 5366, H.R. 5334, H.R. 7971, H.R. 7959

Committee

Summary

Video

Cosponsors (1)

House Committee on Ways and Means

H.R. 2347, H.R. 5366, H.R. 5334, H.R. 7971, H.R. 7959

Committee

Summary

Video

H.R. 2347, H.R. 5366, H.R. 5334, H.R. 7971, H.R. 7959

Committee

Summary

Video

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Taxpayer Experience Improvement Act

Summary

Lifecycle of the Bill

H.R. 2347, H.R. 5366, H.R. 5334, H.R. 7971, H.R. 7959

Committee

Summary

Video

Lifecycle of the Bill

H.R. 2347, H.R. 5366, H.R. 5334, H.R. 7971, H.R. 7959

Committee

Summary

Video

Bill Information

Sponsors & Co-sponsors (2)

Cosponsors (1)

Policy Area

Committees (1)

House Committee on Ways and Means

CBO Cost Estimate

H.R. 2347, H.R. 5366, H.R. 5334, H.R. 7971, H.R. 7959

Committee

Summary

Video

H.R. 2347, H.R. 5366, H.R. 5334, H.R. 7971, H.R. 7959

Committee

Summary

Video